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Internet Reporting and Filtering Support Request
Please complete the following request form.
A valid business email address is mandatory
First Name:
Last Name:
Email:
Organization Name:
Phone (Numbers only):
Product:
bt-WebFilter & bt-LogAnalyzer
bt-LogAnalyzer 6
bt-LogAnalyzer SE™
bt-WebFilter for ISA/TMG
bt-WebFilter Standalone
Version/Release Number:
Operating System:
Linux
Unix
Windows Server 2000
Windows Server 2003
Windows Server 2008
Windows Server 2012
Windows SBS 2000
Windows SBS 2003
Windows SBS 2008
Windows SBS 2011
Windows XP
Windows Vista
Windows 7
Windows 8
Proxy or Firewall:
bt-WebFilter Standalone
MS ISA
MS TMG
BlueCoat
IronPort
SonicWALL
Squid
WatchGuard v.10 & 11
Other
Please specify Proxy or Firewall used:
When did you first notice the problem?:
Please describe the problem:
Product Information
WebFilter - BurstekWiki
WebFilter Flowcharts
WebFilter Guides
LogAnalyzer - BurstekWiki
LogAnalyzer Guides
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